How to use this shop |
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Each time
you choose an item you would like to buy, click on the "Add to Basket"
link, you will then be taken to your "Shopping Basket" where
you have the choice of going to "Payments" or "Continue
Shopping" click the appropriate link. When you have finished making
your selection click on the "Go to Checkout" link at the bottom
of the page to see what you have bought. If you are happy that your order
is correct click on the "Go to Payments" link and enter your
details, items in bold are required to process your order. Once details
are entered click "Continue". Your order and purchase/delivery
addresses are displayed, if correct click "Continue". This page
confirms you are paying by cheque, click "Continue". If your
order has been correctly processed it will be confirmed at this point.
Please
print out the details of your "Shopping Basket" and send it
together with a personal cheque in pounds sterling for the total amount
of your order to Seafood Express, Humber Bank South, Fish Docks, Grimsby,
DN31 3SD. Please make cheques payable to: "Seafood Express".
Terms
and Conditions Your Statutory Rights. Nothing contained in these terms and conditions will affect your statutory rights as a consumer. The Site. We reserve the right to change any details and prices on this site at any time and without prior notice. This includes these terms and conditions. We will honor any genuine order placed before these changes are made. Prices. We try to ensure our prices on the website are correct at all times. However, our products are subject to volatile market forces and we reserve the right to change the price at any time and without prior notification. If you have placed an order affected by a price change we will contact you and not proceed with the order without your consent. Placing Orders. Orders can be placed on this site or over the phone. We must have your order by 12 noon the day before dispatch to ensure the order is processed to your requirements. Delivery. Deliveries are made four days a week, these are Monday, Tuesday, Wednesday and Thursday. We are able to deliver next day to most areas of the U.K. (excluding Northern Ireland). Some areas of Northern Scotland do not have a guaranteed next day service and are therefore inaccessible. If you are unsure whether we will be able to deliver please contact us prior to placing your order. Deliveries are made Monday to Thursday. We subsidize the packaging and delivery costs and only charge £9.40 inc VAT on all orders up to £80.00 in value. Orders over £80.00 will be delivered free of charge. All orders are packed in sealed polystyrene boxes with their own refrigerated strips to ensure the product arrives with you in perfect condition. Someone must sign for deliveries. Unfortunately we are unable to give any delivery times and we cannot accept liability if you are unable to accept delivery of the package. The more information you can give to pass onto the delivery company the less likely we are to encounter a problem. Details could include contact telephone numbers and instructions if you are not present when delivery is made. Guarantee. We aim to do everything we can to ensure that your product arrives with you in perfect condition. If you are unhappy with your order you must contact us immediately upon receipt of goods. Our products must be refrigerated immediately upon receipt. Payment. We currently accept cheques only and will process your payment two days prior to the dispatch of your order. Should you order a product that is not available on the day of dispatch we will contact you and offer you a refund or an alternative product. Cancellation of Orders. Orders can be cancelled anytime up to 12 noon on the day prior to dispatch (the closing time for acceptance of orders). We will refund any payment you have made but reserve the right to charge £5.00 to cover the costs of handling you payment and credit. Liability. (a) Seafood Express shall not be liable for any failure to deliver the products arising from circumstances outside their control. (b) Seafood Express liability for any loss (and/or damage) whether direct or indirect, consequential or howsoever caused shall be limited either to the cost of the products or the replacement of the products. Privacy Statement. We are committed to protecting your privacy. We will only use the information that you have provided us lawfully in accordance with the Data Protection Act 1998. We will not pass any information onto a third party unless requested to do by Law. If you have an issue regarding the use of your details please contact complaints@seafood-express.co.uk. Links. While care is taken over any links to other sites we have no control over their content and cannot accept any responsibility for them. Company
Details. Seafood Express Ltd company registration number 4252214.
Contact.
Contact us in the following ways; |